Charlotte Chen

HongKong, spa manager of the Wynn Macau hotel.

“This is the most professional and detailed explanation I’ve ever received from a brand. I’m more excited than ever to try Shangri-la, it’s really become a must for me.” –

Under Charlotte Chen under her leadership, the Oriental Spa of the Landmark Mandarin Oriental Hong Kong was awarded Best Spa Facility Area of 2011 by Spa China, Treatment of the Year by Asia Spa 2012, Best Men’s Treatment of The Year in 2010 and 2011 by Asia Spa and as Hotel Spa of the Year in Asia and Australasia in 2012 and 2013 at the Professional World Spa & Wellness Awards.